Customers
Dual fuel (electricity and gas) customers
Dual fuel energy customers grew by over 31,500 compared to FY23 (1.37% growth), driven by gains in Victoria and Western Australia, partially offset by losses in New South Wales and Queensland.
FY20 | FY21 | FY22 | FY23 | FY24 | |
|---|---|---|---|---|---|
Total energy customer services | 3,786,146 | 4,010,928 | 3,968,518 | 3,979,337 | 4,000,048 |
Dual fuel customer services | 2,118,154 | 2,249,232 | 2,303,704 | 2,313,594 | 2,345,180 |
Total energy customer services excludes Ovo Energy Australia. |